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Operational Resilience: What it actually means?
Operational resilience is the capability of an organisation to continue delivering its most important services during disruption — whether from IT failure, supply shocks, security incidents or physical events. Consultants identify critical processes and assets, assess vulnerabilities, define impact tolerances, and design controls, redundancies and recovery arrangements. They also align resilience with risk management, business continuity and regulatory expectations. This is increasingly scrutinised by regulators, customers and boards. Strong operational resilience protects revenue, reputation and compliance in a world of frequent disruption.
