Business transformation is a coordinated set of strategic, operational, people and technology changes designed to reposition the organisation for better performance — higher growth, lower cost, improved customer experience or all three. Consultants help define the transformation story, build the business case, design the future operating model and set up a programme management office to deliver benefits and manage risk. They also address culture and leadership so change sticks. Transformation is demanding, but when managed well it breaks through incrementalism and creates a platform for future growth.
Frequently Asked Questions
How do I know if my business needs a transformation strategy?
