The business continuity plan is a structured approach to ensuring a client can keep delivering its critical services during and after a disruption — whether that disruption is IT-related, operational, environmental or geopolitical. It starts with identifying the organisation’s truly critical processes and resources, setting recovery time and recovery point objectives, and mapping current resilience gaps. A consulting firm then designs practical response and communication procedures, assigns responsibilities, and links the plan to existing risk and governance frameworks so it can be tested and audited. Because it is tailored to the client’s sector, footprint and regulatory context, it avoids the common problem of generic BCPs that look good on paper but are unusable in a crisis. The outcome is higher operational resilience, better regulator and customer confidence, and faster recovery when incidents occur.
