K
Knowledge Management: What it actually means?
Knowledge management ensures that critical know-how — methodologies, client insights, lessons learned, templates, even tacit expertise — is captured, organised and made easily accessible to the people who need it. Consultants assess how knowledge currently flows (or fails to), define taxonomies, ownership and contribution rules, and select enabling tools such as intranets or collaboration platforms. They also address incentives so teams actually share rather than hoard information. This matters particularly in multi-location or project-based businesses where the same problems are solved repeatedly. Strong knowledge management reduces rework, shortens onboarding, improves quality and preserves organisational memory when staff move on.
