Utilisation rates measure how much of an organisation’s available capacity — typically people, machines or billable hours — is actually being used to produce value, and they are one of the clearest indicators of operational efficiency. A consulting review will define the right utilisation metric for the business (e.g. billable vs non-billable time in professional services, runtime vs downtime in manufacturing), clean the underlying data, and benchmark performance across teams or sites. Low or uneven utilisation often points to poor scheduling, overstaffing in some areas, bottlenecks in others, or products that do not flow smoothly through the operation. By improving planning, balancing workloads, clarifying priorities and, where needed, adjusting capacity, organisations can raise utilisation without sacrificing service levels. Higher, well-managed utilisation improves margins and frees up cash because the same resources produce more.
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Utilisation Rates: What it actually means?
